FAQ
Registration
- How can i remove a course from my cart?
- Can I sign up or register using my google account?
- Can I sign up or register using facebook?
- Where can I download my receipt/invoice?
- How can I get a coupon?
- Do you have discounts for groups?
Course Materials & Exams
- Where can I find my saved exam/test?
- Do you have courses in Spanish?
- Do you provide a skills checklist with your Courses?
- How do I access free materials?
- How to access course materials and test?
- How do I submit the test?
Continuing Education / Accreditation
- How can my employer verify my certification?
- It states on your accreditation page that Expiration date for all certification activities: October 1, 2020. Does it affect my certification with you?
- How do I know your website is reputable?
- Are these the most recent guidelines?
- Will I earn my certification through this online course?
- Is your organization accredited by AHA?
Provider Cards
- How do I request a copy of my card?
- How to update my name on the card?
- After passing the exam where is my Digital Certification Card?
- How long does it take for my provider card to arrive?
- What do I do after passing the test?
- Will I receive my card in the mail?