FAQ
Registration
- How does your Bundle CPR work?
- Are your certifications accepted nationally?
- I have purchased your course from Groupon, how do I sign up?
- Does your program require a Clinical Skills Check?
- What are my payment options?
- I have purchased your course from Groupon, how do I sign up? (Mobile and Tablet Version)
Course Materials & Exams
- Where can I find your free Algorithms?
- Will others, specifically my Employer, know how many times I took the exam before I passed?
- Do you have courses in Spanish?
- Can I retake an exam if I don’t pass?
- Do your programs ensure those certified are proficient in performing these skills?
- Refund Policy and Process
Continuing Education / Accreditation
- Can my employer/organization verify my certification?
- Where are your certifications recognized?
- What is the meaning of RN and MD?
- How do I know your website is reputable?
- Are these the most recent guidelines?
- Will I earn my certification through this online course?
Provider Cards
- Can I send my provider card to my employer through your website?
- How do I request a copy of my card?
- How do I update my name on the card?
- After passing the exam where is my Digital Certification Card?
- How long does it take for my provider card to arrive?
- What do I do after passing the test?