FAQ
Registration
- How can I get a coupon?
- Do you have discounts for groups?
- My coupon code is not working, what do I do?
- I forgot my password, how do I reset it?
- Do you still need help?
- Are your certifications accepted nationally?
Course Materials & Exams
- Do you provide a skills checklist with your Courses?
- How do I access free materials?
- How to access course materials and test?
- How do I submit the test?
- Where do I find my test?
- Can I access your courses using my phone?
Continuing Education / Accreditation
Provider Cards
- How do I request a copy of my card?
- How to update my name on the card?
- After passing the exam where is my Digital Certification Card?
- How long does it take for my provider card to arrive?
- What do I do after passing the test?
- Will I receive my card in the mail?