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FAQ

Registration

  • How does your Bundle CPR work?
  • Are your certifications accepted nationally?
  • I have purchased your course from Groupon, how do I sign up?
  • Does your program require a Clinical Skills Check?
  • What are my payment options?
  • I have purchased your course from Groupon, how do I sign up? (Mobile and Tablet Version)
See all 30 articles

Course Materials & Exams

  • Where can I find your free Algorithms?
  • Will others, specifically my Employer, know how many times I took the exam before I passed?
  • Do you have courses in Spanish?
  • Can I retake an exam if I don’t pass?
  • Do your programs ensure those certified are proficient in performing these skills?
  • Refund Policy and Process
See all 23 articles

Continuing Education / Accreditation

  • Can my employer/organization verify my certification?
  • Can I use the Course Completion Certificate for professional or licensing requirements?
  • How do I upgrade to CME-Accredited Certification?
  • What does CME-Accredited Certification include?
  • Do I need to pay to receive a Course Completion Certificate?
  • What is the difference between the Course Completion Certificate and CME-Accredited Certification?
See all 13 articles

Provider Cards

  • Can I send my provider card to my employer through your website?
  • How do I update my name on the card?
  • After passing the exam where is my Digital Certification Card?
  • What do I do after passing the test?
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